Frequently Asked Questions
Everything you need to know about your ANINE BING experience.
What is your return policy for online orders?
We accept returns on all full-priced items within 14 days of delivery, provided they are in original condition with tags attached. Items marked as Final Sale are not eligible for return or exchange.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping durations vary by destination and customs processing.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay or Klarna.
How do I care for my ANINE BING silk and leather pieces?
We recommend professional dry cleaning for all silk garments. For leather items, avoid direct contact with water and heat, and use a specialized leather conditioner to maintain the quality and longevity of the material.